Patients Rights

Northeast Rehabilitation Health Network is dedicated to the principle that all patients, employees, physicians and visitors deserve to be treated with dignity, respect and courtesy. The organization strives to adhere to these principles through the development of additional policy statements that further address expectations regarding standards of conduct in both clinical and fiscal operations of business. It is NRHN’s fundamental policy that all of its business activities be conducted at all times in compliance with all applicable laws and regulations of the United States, the Commonwealth of Massachusetts and the State of New Hampshire. It is also NRHN’s fundamental policy to conduct its business in accordance with high ethical standards.

Patient, family and/or visitors are encouraged to bring any concerns to the attention of hospital staff or management. Concerns will be addressed timely and follow up provided as appropriate. If a patient, family or visitor indicates that they would like to file a complaint with an external source they will be provided with the following information:

For NH:
Division of Public Health Services
Bureau of Health Facilities Administration
6 Hazen Drive
Concord, NH
1-800-442-5640

For MA:
1-617-624-6000

Regulatory Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL  60181             
(800) 944-6610


Last Updated: 12/04/07 | ©2007 Northeast Rehabilitation Health Network
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