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Mission Statement
Northeast Rehabilitation Health Network
is a dynamic, responsive healthcare organization committed to the provision
of quality rehabilitative, educational and wellness services that are
customer centered, ethical, comprehensive and accessible. The dignity,
rights and confidentiality of our customers are vital and paramount to our
core beliefs. We provide services within a continuum of care to individuals
and families whose lives have been impacted by illness or injury in order to
restore stability and maximize their potential for independence, functional
abilities, and quality of life. In addition, we provide services that
encourage individuals to enhance and maintain their physical and emotional
well being. Our customers include: patients, families, physicians,
referrers, payers, employees and the community.
To meet this mission, we must:
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Continue our leadership through an integrated effort across the network in
the delivery of rehabilitation services within our local and extended
community.
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Offer programs and services that are guided by a commitment to customer
service and are delivered by courteous, caring, and competent staff. These
programs and services are continuously reviewed in order to improve the
quality of our care and of our organizational performance.
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Provide customer centered care using resources effectively and efficiently
within the hospital, in the customer’s home, at our satellite facilities,
in the community, and in partnership with other healthcare facilities,
organizations and industries.
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Maximize patient outcomes and statistically demonstrate the clinical
effectiveness of our programs using data/documentation that is reliable,
accurate and timely.
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Maintain an atmosphere conducive to healing, recovery and wellness that
addresses the diverse needs of persons of all age groups and backgrounds
served by the network.
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Provide our patients, employees and volunteers with an environment that
adheres to industry standards for safety, cleanliness and infection
control.
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Value and recognize our employees through compensation that is equitable
and consistent with market standards, reflective of their skills,
competencies, experience and educational backgrounds and provide
opportunities that are stimulating and supportive of their personal and
professional growth.
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Adhere to fiscally responsible practices that support quality care while
ensuring the long-term profitability of the network.
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Strictly ensure confidentiality by safeguarding information regarding our
customers.
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Develop and strengthen partnerships within our community that are
congruent with our philosophy to promote health, wellness and prevention.
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Support the rights of individuals with disabilities through the
identification and removal of architectural, attitudinal, employment and
other barriers.
Last Updated:
12/04/07 |
©2007 Northeast Rehabilitation Health Network
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