Long before COVID-19 we were vigilant with all of our infection prevention measures. Our foundation of exceptional practices enabled us to quickly respond to the COVID-19 pandemic and we continue to follow safety protocols recommended by the CDC, the Governors, and the Departments of Public Health for NH and MA. More than anything we want to provide our patients with a safe environment so they can focus on their rehabilitation journey and rebuild their lives.
Providing high-quality safe patient care has always been our priority.
When you choose us you are choosing safe care.
We screen for safety.
- We have an employee illness policy specific to COVID-19. Employees must be screened through employee health in order to return to work.
- Patients at all four of our acute inpatient rehabilitation hospitals are evaluated daily for symptoms by our medical staff.
We clean for safety.
All staff and patients are required to frequently wash and sanitize their hands. Hand sanitizer is available at stations throughout our hospitals and outpatient centers.
All areas within our hospitals and outpatient centers are thoroughly cleaned and disinfected following the most rigorous protocols. Surfaces used during therapy are cleaned after every individual use following these same protocols.
We protect safety.
We are keeping patients 6 feet from one another. The equipment at our outpatient centers is spaced out to minimize contact with others and we are utilizing private treatment rooms for patients when appropriate or upon request.
- We are welcoming each patient to have visitation / family presence at our four hospitals – Salem, Portsmouth, Manchester, and Nashua. Please consult with your Northeast Rehab Case Manager for specific details. You may also refer to the COVID-19 Updates page for additional information.
- We are also able to connect you with your loved one or a member of their care team using technology. Please ask about this option.
We are creatively using modern-day technology to keep patients connected with their loved ones and healthcare providers.
- At our hospitals we are providing visitation opportunities with family and loved ones using platforms such as FaceTime, Microsoft Teams, and Google Duo.
- If a patient needs to see one of their doctors during their stay with us we can make this happen using Telehealth.
- The rehab specialists at our hospitals can provide virtual video education to help caregivers prepare for their loved ones’ return home. Appointments can also be made for in-person education with therapy and nursing to ensure a safe discharge. Your case manager can help make these arrangements.
Protect Yourself and Your Community from COVID-19
- Follow proper hand-washing tips.
- Cover your nose and mouth when you cough or sneeze and immediately wash your hands.
- When wearing a face mask, ensure your nose and mouth are fully covered.
- Wash your hands after handling things such as door knobs, elevator buttons, and handrails.
- Keep your personal devices and items clean by regularly disinfecting them.
We encourage you to seek care. Please do not ignore symptoms that may be related to COVID-19 or another serious condition. While we hope that you and your loved ones remain healthy, we are here for you if the need arises.