Will my insurance cover therapy?
Prior to your first visit, our pre-registration team will make every effort to verify your insurance coverage and let you know what they find either at or prior to that first visit. However, this is not a guarantee of payment. That will be determined by your insurance plan once the claim has been billed. Authorizations and referrals must be in place if they are required by your plan. The Billing Office will work with you to minimize any financial burdens. Payment plans can be arranged for any substantial co-responsibility balances you may owe.
Who should I contact if I have a billing question?
The billing department is available Monday thru Friday form 8-4:30 to answer your billing questions. You may dial the number of the Biller handling your account as shown on your statement or you may call 603-890-7600 to be directed to that person.
When should I start therapy?
Typically, treatment should begin as early as possible. Treating a problem early helps to prevent it from becoming chronic and in the prevention of future problems. This decreases the length of time you may require treatment and reduces healthcare costs.
What should I expect during my first visit?
The therapist will perform an evaluation consisting of taking your history, testing and measuring, assessing function and developing a plan of care.
Do I need a referral to come to therapy?
A referral depends on what insurance you have. We suggest you call your insurance company to verify your referral requirements prior to your arrival.
